Services
Office 365 E-Mail
Kronos Time Entry
Kronos Fire Telestaff
Kronos Police Telestaff
Kronos Support
Employee Self Service (Live/Doc)
Munis
Tyler University
Vendor Self Service Portal
EnerGov Information
Enterprise One
ITT Work Orders
Directory Search
Directory Update
Directory Manager
GIS Interactive Mapping System (IMS)
Facilities Service Request
Adobe Sign Training Tools
Emergency Management (new employee information)
Fraud, Waste, and Abuse Hotline
ITT ON/Off Boarding Forms
CoSF Brand Guidelines
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ITT Forms
ITT PROCEDURE: ON AND OFF BOARDING OF EMPLOYEES
I. Purpose:
The City of Santa Fe’s Information Technology and Telecommunication (ITT) Division, in collaboration with the Human Resources Department, has worked to develop a On and Off Boarding procedure. It is the intent of this document to outline the procedure for the City of Santa Fe to adhere to when on and off boarding employees.
ITT Request Form
ITT Special Access Form
Contractor/Temp Access Request Form
ITT Internal Req Form
ITT Kronos Request Form – Fill Out Online!
Munis HCM/HR Security User Permission Form
Munis Security Permission User Form
II. Procedure:
Below is the process departments shall use in regards to accounts and equipment for employees. It is the responsibility of the departments to ensure this process is adhered to.
A. On Boarding:
It is the responsibility of the department requesting equipment to ensure the form is submitted accordingly. If the form is not submitted, the department risks equipment and accounts not being available/created when employee begins. Late or non-submission of the form will result in a delay in equipment/accounts as ITT WILL NOT push a late submitted request ahead of on time submissions.
1. Process
Prior to submitting recruitment posting request Departments will submit an equipment requisition to ITT
Human Resources will not accept or approve the posting without confirmation this has been submitted
ITT will begin equipment requisition while the department interviews and selects applicant
Departments will submit a Access Request Form to the Help Desk Email (workorders@santafenm.gov)
Human Resources will CC ITT on the Welcome Letter so IT can begin account creation
Human Resources will CC Administrative Manager at ITT
ITT will begin creating accounts during the period between Welcome Letter being sent and New Employee beginning
B. Off Boarding:
It is the sole responsibility of the each department to ensure all equipment issued to employees is returned in working condition upon employee separation. If equipment is not returned the cost of equipment will be deducted from the department’s budget.
1. Process:
Departments will submit De-Activation form to ITT
ITT will return signed receipt of form to Department
ITT will catalog the date of deactivation
Departments will submit de-activation form to ITT with Personnel Action to Human Resources
Human Resources will verify with departments that deactivation form has been submitted to ITT
ITT will deactivate accounts after close of business on the employees last day with the City
On/Off Boarding Process Memo Document [docx]
Kronos
Kronos Support
Kronos User Guides
KRONOS FAQ AND PATHFINDER
Employee Guides
Employee Guide 2022
Employee Web Portal Guide
Employee Time Clock Guide
Employee Mobile Guide
Employee Job Aids
Approve Time Card
Employee Print Timecard
My Calendar (P30)
Fingerprint Scanner Tips
Manager Guide
Manager Guide
Manager Job Aids
Manager Timecard Review
Manager Cancel Meal Deduction
Manager Enter Pay Code
Editing a Leave Request using the Schedule
Editing a schedule for One Day
Changing Employee Schedule Pattern
Convert OT to Comp Time
Change Lunch Deduction for One Day
Manager Delegation
Click to download Kronos App for Android
Click to download Kronos App for Apple
Timekeeping Policies
Timekeeping Ethics Policy
Compensatory Time Policy for Non FLSA Employees
Guidelines for Compliance with the City of Santa Fe Timekeeping Policy
Police and Fire – Telestaff
Police Telestaff Development Database
GIS Interactive Mapping System
Munis
Please note, the recommended browser for Munis is Google Chrome and users should access their account via Chrome web browser
Munis Financials and HR/Payroll
FY25 Year-end Close Deadlines 6-9-25
Recap: City of Santa Fe FY25 Year End Close Training Presentation Tuesday, June 10
Year-End FY2025 Training Presentation- 6.10.2025
For questions about Munis please send us an email at: munishelp@santafenm.gov
“live/prod” —> https://santafenm.tylerhub.com
“Train” —> https://cityofsantafenm-train.tylerhub.com
“Test2” —> https://cityofsantafenm-test2.tylerhub.com
“2019 Test” —> https://cityofsantafenm-test.tylerhub.com
Munis access and report any issues to our ITT End User Services Group eus@santafenm.gov or by calling our ITT Help Line at 955-HELP (4357).
Enter your email address
Username is your city email address, example “username@santafenm.gov”
Your password will be your desktop login password.
Click SIGN-IN
For users with remote access (VPN) you will need your fob for the verification code.
if you do not have a fob skip this step
Once you are in the database, click on Tyler Menu on the left pane to get access to the Menu
Munis Accounts Payable Procedures
Munis Contract management Procedures
Munis Department User Procedures
Munis Employee Expense Procedures
Munis Purchasing Procedures
Munis Vendor management Procedures
Financial Vendor Self Service User Guide
City of Santa Fe Munis Contracts R3
MUNIS Financials Authorization Change Request Form_2023 – Instruction
Adobe E-Sign Instruction
MUNIS Financial Authorization/ Change Request Form Training Video
BID Central
How to Submit A Request for Quote (RFQ) in BID Central
How to Submit A Request for Quote (RFQ) in BID Central Part 2
How to Add a Vendor for Quote (RFQ) in BID Central Part 3
How to Add a Vendor for Quote (RFQ) in BID Central Part 4
Bid Evaluations and BID Evaluators (RFQ) in BID Central Part 5
Adding Attachments (RFQ) in BID Central Part 5
Events and Vendor Bidding (RFQ) in BID Central Part 5
Events and Vendor Bidding (RFQ) in BID Central Part 6
Munis Training Videos:
Munis Invoice Entry 101
Munis Purchase Order Receiving
Munis Requisition Entry 101
Munis Vendor Central 101
HCM Training Videos:
Position Inquiry Department User_SOP
Munis HCM HR Workflow Approver of the Year Slidedeck
GROUP A Introductory to Munis v19 and How to Log On, Set up Homepage, General exploration, and Description of System
GROUP B Introductory to Munis v19 and How to Log On, Set up Homepage, General exploration, and Description of System
GROUP A Session 1 What is a Job Class and Salary Table AND What is Position Control
GROUP B Session 1 What is a Job Class and Salary Table AND What is Position Control
Munis HCM HR Department User Training – Session 1 Slidedeck
GROUP A Session 2 How to Request a Job Opening AND How to Apply for a Position
GROUP B Session 2 How to Request a Job Opening AND How to Apply for a Position
Munis HCM HR Department User Training – Session 2 Slidedeck
GROUP A Session 3 What is workflow AND How to Approve Actions AND How to Check the Status of an Action
GROUP B Session 3 What is workflow AND How to Approve Actions AND How to Check the Status of an Action
Munis HCM HR Department User Training – Session 3 Slidedeck
GROUP A Session 4 How to view an LOE and qualified applicants AND How to submit a selected candidate and make a recommendation AND How to submit non-selected candidates and close a recruitment
GROUP B Session 4 How to view an LOE and qualified applicants AND How to submit a selected candidate and make a recommendation AND How to submit non-selected candidates and close a recruitment
Munis HCM HR Department User Training – Session 4 Slidedeck
GROUP A Session 5 What is Employee and Job Salary AND What are Pay Types AND What are Deductions AND What are Accruals
GROUP B Session 5 What is Employee and Job Salary AND What are Pay Types AND What are Deductions AND What are Accruals
Munis HCM HR Department User Training – Session 5 Slidedeck.
GROUP A Session 6 What is a Personnel Action AND What is Output Posting and How does an HR Action make it into the System AND How to complete a Personnel Action form the Hiring Process from the Hiring
GROUP B Session 6 What is a Personnel Action AND What is Output Posting and How does an HR Action make it into the System AND How to complete a Personnel Action form the Hiring Process from the Hiring
Munis HCM HR Department User Training – Session 6 Slidedeck
GROUP A Session 7 Personnel Actions Personnel Actions and more Personnel Actions
GROUP B Session 7 Personnel Actions Personnel Actions and more Personnel Actions
Munis HCM HR Department User Training – Session 7 Slidedeck
Groups A and B Session 8 Human Resources and Payroll Department User Training What is Employee Self Service AND Employee Payroll Uses of ESS AND Employee HR Uses of ESS
Vendors Self Service Portal
Vendors Self Service PortalESS (Employee Self Service)
Employee Self Service (Live/Doc)
Employee Self Service (Live)
QR code for the Employee Self Service link
Employee Self Service Documentation:
ESS STEP BY STEP FOR ANDROID [docx]
ESS STEP BY STEP FOR IPHONE [docx]
Procedures for Using ESS [docx]
How to Activate Employee Self Service Account [pdf]
Forms
On and Off Boarding forms | City of Santa Fe, New Mexico
ITT Request Form
ITT Special Access Form
Contractor/Temp Access Request Form
ITT Internal Req Form
ITT Kronos Request Form – Fill Out Online!
Munis HCM/HR Security User Permission Form
Munis Security Permission User Form
*Placeholder for EPMO Intake Form*
Help Desk
ITT Help Desk
ITT Helpline – 505-955-4357
option 1 (Tyler, Munis, EnerGov issues)
option 2 (computer issues)
option 3 (Network outage/after hours emergency)
Radio on-call: 505-690-7473
Divisions Summary
ITT Divisions Summary
End User Services Division
The End User Services Division (EUSD) is dedicated to delivering premier IT support and services with a focus on accessibility and user satisfaction for all city staff. We are committed to ensuring that every interaction with ITT-supported services is characterized by effectiveness, efficiency, and excellence.
Enterprise Application Services Division
The Enterprise Application Services Division (EASD) is committed to delivering a comprehensive array of cutting-edge business and professional solutions. Our mission is to drive the advancement, ongoing maintenance, and robust support of enterprise- scale business applications, tailored to meet the evolving needs of the City of Santa Fe. We are dedicated to fostering innovation, operational excellence, and strategic collaboration to ensure that our business applications deliver exceptional value and performance.
Project Management Office Division
The mission of the ITT Project Management Office (PMO) is to facilitate and enhance IT-related initiatives across city departments. We achieve this by evaluating projects
standardized project delivery practices. Our goal is to maximize project success, mission.
Learn more at: Link to SOPs.
Infrastructure Services Division
The Infrastructure Services Division (ISD) is committed to delivering exceptional technology infrastructure, network services, and solutions for the City of Santa Fe. Our mission includes designing, building, operating, and enhancing robust technology systems. We empower staff to provide outstanding digital experiences to constituents while ensuring effective data management and security. This work contributes to the
IT Security & Compliance Division
The IT Security & Compliance Division (ITSCD) is to safeguard the digital infrastructure of our city, ensuring the confidentiality, integrity, and availability of critical
foster a secure environment for seamless municipal operations. Through proactive risk management, robust policies, and collaborative partnerships, we contribute to the resilience and trustworthiness of our community.